Complaint Investigation Engineer

Complaint Investigation Engineer 
GE Healthcare - India

Responsibilities: 
Perform the investigation of customer complaints to determine root cause and ensure an understanding of the clinical,
technical, and/or other circumstances that may have contributed to the issue 

• Identify when previous investigations may require documentation updates to support new cause categories seen in incoming

complaints or when a new investigation may be needed 

• Perform and document the assignment of the correct codes to support trending of incoming hazardous customer complaints

Qualifications/Requirements 

• Diploma/ Bachelor of Engineering (Electrical, Hardware, Biomedical, or Mechanical) or MCA with 3 to 5 years work experience in a

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