Associate - Life Sciences (biotechnology/microbiology)

by VWR LAB PRODUCTS PVT LTD in Coimbatore

Experience: 0 to 2 yrs.  |  Opening(s): 30Posted on: 25 Feb

Apply without registration

Share

 

Job Description

Send me Jobs like this

Key Responsibility Areas & Tasks:

• Provide first-line technical information relating to our product range to customers via a hotline or email.
•  Incoming enquiries are divided between team members to make best use of technical knowledge and experience, but a willingness to expand that knowledge and tackle enquires of a variety of natures. 
• To maximise the opportunity to achieve sales through the supply of technical assistance;
• Providing product specifications and application support
• Checking product compatibility
• Identifying products based on application of end user
• Suggesting alternatives to unavailable products 
• Up selling of products and services where possible 
• Maintain a database of supplier product information, specification and certificates.
• Ability to produce results in a competitive environment, within agreed service levels and the ability to follow through on all commitments.

Salary:

Salary is not a constraint for the right candidate

Industry:

Pharma / Biotech / Clinical Research

Farea:

ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:

Voice

Role:

Associate/Senior Associate -(Technical)

Keyskills:

biotech Biotechnology microbiology life scienceschemistryAnalytical Chemistry dry labbiochemistry biomedical engineering organic chemistry

Desired Candidate Profile

Education:

UG - B.Sc - Bio-Chemistry, Chemistry, Microbiology, B.Tech/B.E. - Bio-Chemistry/Bio-Technology, Biomedical, Chemical
PG - M.Sc - Bio-Chemistry, Chemistry, Microbiology, M.Tech - Bio-Chemistry/Bio-Technology, Biomedical, Chemical, M.S/M.D - Microbiology
Doctorate - Doctorate Not Required

Skills, knowledge & experience:

• Minimum of a Postgraduate Degree in Chemistry/Biotechnology or an equivalent subject. Preferably with HPLC/chromatography experience. 
• Practical Laboratory experience is crucial.
• Communicates well both verbally and in writing in English. With clear telephone manner. Preferably with some customer service experience.
• Dedicated team player that will work with others to ensure the team achieves it goals and objectives.
• Customer centric approach, with ability to provide accurate information in user-friendly manner to both technical and non-technical purchasers.
• Attentive to details and accuracy of information supplied. 
• Ability to listen to enquiry, analysis information given; probe for additional information or hidden problems to ensure a full understanding of the enquiry is achieved before formulating a response. 

Company Profile

VWR LAB PRODUCTS PVT LTD
https://in.vwr.com/app/Header?tmpl=/common/careers_at_vwr.htm

VWR Lab Products Pvt. Ltd, Coimbatore operates as the shared service center to help with the backend operations of the organization. Our facility started with 3,000 sq ft office space in May 2007 with 13 associates. We have now grown to over 42,000 sq ft and 600 plus associates.

In addition to the Shared Service Center at Coimbatore, we also have a sourcing and sales team in Bangalore and a warehouse in Mumbai.

Great Place to work
At VWR, we are committed to providing a great place to work, where our people are inspired to achieve their full potential. We strive to be open and direct, promote a challenging work environment that develops our diverse workforce and work as one team - with respect and trust for each other. Our well defined career plan and role architecture help our people explore tap and launch their career aspirations.
Our employee engagement activities nurture and reinforce a holistic growth for our employees. We like to win and have fun, support a great work life balance and be an asset to the universe we live in.

APPLY HERE