Importance | Skills |
| Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
| Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
| Coordination - Adjusting actions in relation to others' actions. |
| Speaking - Talking to others to convey information effectively. |
| Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| Time Management - Managing one's own time and the time of others. |
| Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. |
| Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
| Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. |
| Service Orientation - Actively looking for ways to help people. |
| Persuasion - Persuading others to change their minds or behavior. |
| Negotiation - Bringing others together and trying to reconcile differences. |
| Instructing - Teaching others how to do something. |
| Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
| Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
| Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
| Science - Using scientific rules and methods to solve problems. |
| Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
| Mathematics - Using mathematics to solve problems. |
| Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. |
Importance | Knowledge |
| Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
| English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
| Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
| Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
| Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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