Assistant Manager-Data Management
- Trivandrum
- Permanent
- Reference: 010291
Description
Position Summary
Responsible for providing line management leadership to Data Management teams (CDC/DBA/Other DM Functions). Ensures team deliverables to expected quality and timelines, provides technical oversight as needed, and mentors/develops Team Leads and other staff under the general guidance of Sr. Manager/AD, Data Management or designee.
JOB FUNCTIONS/RESPONSIBILITIES
JOB FUNCTIONS/RESPONSIBILITIES
- Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance. As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs
- Travel (up to 10%) domestic and/or international
- Read, ensure understanding and adhere to all assigned ICON SOPs and working procedures
- Ensure all work performed is of high quality, compliant with Good Clinical Practice, ICH Guidelines and all applicable laws and regulations
- Complete all assigned training and courses in the ICON Training Management system (iLearn); ensuring that mandatory courses are all completed before the designated date and that the required system specific training has been completed for current studies
- Record all billable and non-billable time in the appropriate timesheet management system (e.g. PlanviewTM)
- Ensure effective resource allocation and workload balancing across assigned teams in coordination with team leaders.
- Provide resource projection on an ongoing basis to Management as appropriate.
- Support and Mentor Team Leaders and extend technical expertise on an ongoing basis.
- Ensure teams achieve productivity and quality targets, perform benchmarking reviews and perform oversight of deliverables using different tools/ techniques and maintain and report relevant metrics
- Identify and organize the training needs as appropriate in co-ordination with CTD.
- Support recruitment of resources.
- Perform interim/annual performance appraisal of assigned team members and identify gaps and propose development plans
- Identify gaps and suggest process improvements (internal/external) on an ongoing basis
- Responsible for administrative management of team including on time completion of time-sheets, i-Learn courses, and leaves
- Support project management of activities supported in all locations, liaise with project/study teams, escalate issues to local management and global study teams in a timely manner
- Represent DM in internal and/or external meetings.
- Develop and deliver internal and/or external presentations as required.
- Represent Data Management at internal/external audits and manage findings through resolution both operationally and within the Quality Management System.
- Represent Data Management at Sponsor audits as required.
- Provide other general duties as required to support the company.
EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Relevant clinical data management experience. Supervisory experience including project management, resource planning, staff recruitment, performance evaluations, career development and training. Experience in managing team leads preferred.
- Appropriate experience and understanding of at least one clinical data management system (e.g. RAVE, INFORM, OCRDC)
- Strong written and oral communication skills.
- Proven leadership skills.
- Ability to work within a team environment.
- Ability to manage competing priorities in a changeable environment.
- Ability to handle stressful situations and deadlines.
- Excellent interpersonal skills.
EDUCATION REQUIREMENTS
- Bachelor’s degree or local equivalent in a scientific or related discipline. Master’s degree preferred
Benefits of Working in ICON
Other than working with a great team of smart and energetic people, we also offer a very competitive salary and benefits package that includes an excellent pension scheme, private health care, life assurance and staff recognition schemes. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
What’s Next
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
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