Apply for Team Manager (TQ) ( Quality Pharmacovigilance) @ Cognizant Technology Solutions - Mumbai "D7"

Job Description:  Team Manager (TQ) ( Quality Pharmacovigilance)

Role:  Coordinating, managing, relationship building and becoming a successful interface between the process team and Ops Manager×  Leading operations team and ensuring quality of day to day service delivery.

Reporting to: Operations Manager

  

Operational Responsibility:

·         Responsible for day-to-day work, process flows and constantly endeavoring to be able to lead the team from the front

·         Executives should be able to look up to him/her for help, advice and guidance when required

·         Directs the organization of work within the team including duty roasters and vacations etc

·         Responsible for motivation level and retention of manpower.

·         Ensuring team’s performance in terms of compliance with SLAs.

·         Reporting to the manager on performance, status and any escalations

·         Managing assessment and development of team members

·         Setting benchmarks for the team

·         Facing internal and external audit

Shifts- Rotational shifts & Night shifts

Kindly send in your resumes to simi.mathews@cognizant.com