Opening for Biotech Freshers @ Indegene, Bangalore B6

Job Title : Patient Care Advisor
Job Description  

• Meeting with 4 - 5 patients suffering from different ailments everyday 
• Counselling and speaking to them for health outcomes management in person so that they understand the long-term implications of managed patient care.
• Collate health records related data from consenting patients.
• Meet the regular patients at regular intervals as advised.
• Capture details related to Adverse Drug Reactions reported by patient in pre-defined templates.
• Handling patient queries and providing response from pre-defined FAQs.
• Provide patient support by coordinating with pharmacists and stockists.
• Receive regular feedback from team managers and undergo program related training and on the job training on a regular basis.

1. Qualifications : B.Sc Biotechnology / Microbiology
2. Experience : 0-2 years

Desired Skills:

• Fluent in English, Hindi and any one regional language (Gujarati, Marathi,  Bengali, Kannada,Tamil, Telugu and Malayalam, Assamese, Rajasthani). 
• Good computer skills.
• Ability to work in a process driven/ structured environment. 
• Empathy and willingness to listen and relate.

Location : Bangalore

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