Patient Care Advisor – Indegene – Bangalore

ABOUT THIS COMPANY

Indegene is a leading provider of R&D, commercial and marketing solutions to global pharmaceutical and healthcare organizations. We partner with clients to drive both productivity and revenues by delivering better patient outcomes, optimizing cost, enhancing R&D agility, and improving sales and marketing effectiveness. We apply deep scientific knowledge, flexible delivery models, proprietary technology, and a client-centric approach to drive transformational initiatives.

Position Details : Patient Care Advisor

Designation	Patient Care Advisor
Experience	0 to 2 years
Position Type	Full Time
Functional Area	Patient Management
Education	B.Pharm, B.Sc, BAMS, BHMS, BPT
Work Location	Bangalore
Job Description 1. Meeting with 4 – 5 patients suffering from different ailments everyday      (at the hospitals, clinics). 2. Counselling and speaking to them for health outcomes management in person so       that they understand the long-term implications of managed patient care. 3. Collate health records related data from consenting patients. 4. Meet the regular patients at regular intervals as advised. 5. Capture details related to Adverse Drug Reactions reported by patient in      pre-defined templates. 6. Handling patient queries and providing response from pre-defined FAQs. 7. Provide patient support by coordinating with pharmacists and stockists. 8. Receive regular feedback from team managers and undergo program related      training and on the job training on a regular basis. The openings are available across India. Desired Profile 1. Qualifications: B.Pharm/ B.Sc (Microbiology, Biotechnology, Die tics, Nutrition)      fresher – 2 years of experience. 2. Fluent in English, Hindi and any one regional language (Gujarati, Marathi,      Bengali, Kannada,Tamil, Telugu and Malayalam, Assamese, Rajasthani).  3. Good computer skills. 4. Ability to work in a process driven/ structured environment.  5. Empathy and willingness to listen and relate. 6. Candidates with two Wheeler are preferred. Soft Skills • Client focus • Result orientation • Communicating with Impact • Team player • Process oriented Please apply through company website