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Monday, 9 June 2014

Olefia Biopharma invites fresh D.Pharm, B.Pharm, BSc for post of CRM - executive | 4 Posts...h7

CRM - executive- JOB POST


Vacancies: 4 (Female)
Products- FMCG Products like Cosmetic Soap, Cream, Hair Oil, Shampoo, Deodorants, Sanitary Pads & other products for Healthier Life, Herbal, Ayurvedic, Food Supplement, and Energy Drinks.
Job Description:
Key Responsibilities:
• People management
• Interact with customers by phone, e-mail or online chat concerning various issues.
• Supporting sales and development departments.
• Capturing and applying customer feedback.
• Preparing reports on the activities of the Customer Care department or team.
• Keeping accurate records of discussions or correspondence with customer
• Providing data and reports to help the sales team.
• To give regular feedback on market conditions, competition and other factors influencing acceptability of products.
• Efficient dealing of complaints to completion and enabling satisfaction of customer.
• Rendering useful administrative support to other members of the customer care team.
Skills:
• Should have good communication skill
• Pleasant personality
• Prior experience of back hand support is advantageous
• Capacity to work both as an individual and as a team.
• Basic computer knowledge with MS-Office



Additional Information:Experience: Fresher are required
Location: 
Noida
Education: D.Pharma, B.Pharma, BSc, or any graduation
Role Category: Product Development
Functional Area: CR
Languages: Hindi & English
End Date: 22th June, 2014



Contact Details:
Olefia Biopharma Limited
A-13, III floor,
Highway Tower,
Sector - 62,
Noida-201309,
Uttarpradesh
Forward your CV hrd@olefia.com


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